FAQs

Treatment costs vary depending on your individual needs. At Glo Braces, our all-inclusive fees typically range from the low $6,000s to $8,500 for complete treatment. Early intervention for younger children may start lower. We provide a detailed, personalized quote at your complimentary consultation — no surprises, no hidden fees. Every fee includes all appointments, emergencies, retainers, and a full year of follow-up care.                                 

We offer flexible 0% interest payment plans processed on the 1st or 15th of the month to fit your schedule. We accept VISA, Mastercard, AMEX, and pre-authorized debit. Additional discounts are available for paying in full. Our treatment coordinator will walk you through every option at your        consultation. 

Yes. If your plan allows, we can submit monthly claims directly to your insurance company and receive payment from them directly. Please note we offer a 5% discount on total treatment cost if you are tech savvy and choose to submit to insurance yourself knowing that you will receive your money in 2-3 days from the insurance company into your bank account. 

Never. Your all-inclusive fee covers every appointment, all adjustments, emergency visits, custom retainers at the end of treatment, and one full year of follow-up care. What we quote is what you pay.

Yes — completely complimentary. Your first visit includes a full orthodontic assessment, digital scan, x-rays, personalized treatment plan, and a clear quote. No obligation, no pressure, and no cost.  

No referral needed. While a referral from your dentist is always helpful as it provides us with background information, it is not required. You can call us directly or book online to request your complimentary consultation.

Any dentist can offer orthodontic treatment, but orthodontists are certified specialists with additional university-level training focused exclusively on tooth movement, bite correction, and facial development. Dr. Neel Reddy also holds a PhD in orthodontics. You can verify any specialist’s credentials through the Nova Scotia Dental Association website

Both are excellent options — the right choice depends on your lifestyle and individual case.                            

Invisalign clear aligners are removable and virtually invisible. Appointments are typically spaced further apart, you can eat and drink normally, and flossing is easy. The key responsibility is wearing them consistently — at least 20-22 hours per day. Some patients find they forget to wear them, which can slow progress.                                                          

Braces are fixed to your teeth so they can’t be lost or forgotten. They’re slightly more versatile for complex cases and come with coloured bands you can change for any occasion or season. The main responsibility is keeping them clean, and there is a short adjustment period when they are first placed as the soft tissue adapts.                                                     

 Dr. Neel will help you determine which option is best for your specific case at your consultation. 

Not necessarily. Many patients come to us having been told Invisalign wasn’t an option — and we’ve proven otherwise. One patient completed Invisalign in just 10 months after years of being told it couldn’t be done. The only way to know for certain is a proper assessment by a registered specialist in orthodontics who has undergone three years of additional training after being a general dentist.   

Properly placed and maintained braces or Invisalign should not cause damage to the teeth. In fact, orthodontic treatment can help to correct misaligned teeth and improve overall oral health. Damage is almost always the result of poor oral hygiene during treatment — not the treatment itself. We monitor hygiene closely and provide clear guidance at every visit.

This is a great question for your consultation. Without a full assessment, it’s impossible to say whether single arch treatment is appropriate. Even if teeth don’t look out of place, a lot depends on your bite and other factors that aren’t visible to the naked eye — which is exactly what our 3D scans and x-rays help us evaluate and recommend a tailored treatment approach.     

There is no age limit on achieving a beautiful smile. We treat patients from age 7 through to late adulthood. As long as your bone structure is healthy and your oral health is in good shape, we can absolutely book you in for a consultation.

Your consultation takes approximately one hour. We ask that you arrive 10 minutes early to complete your medical history. The first 20 minutes are used for records — our team member will take photos and 3D digital scans of your teeth along with panoramic and cephalometric x-rays. Dr. Neel will then conduct his exam and explain in detail why treatment is necessary and will discuss different treatment options for approximately 20 minutes. The final 20 minutes are with our treatment coordinator, who will walk you through the recommended treatment in detail, present financial options and answer any questions you have. 

Yes — and here’s why. The x-rays your dentist takes are very different from ours. Think of it this way: your dentist’s x-rays are like a home inspector checking each room of a house — focused on individual teeth, looking for cavities or cracks. Our x-rays are like a city planner reviewing an entire neighbourhood — we’re looking at how all the teeth, the bite, the jaw, and the facial structure fit and function together. Without our specific x-rays, we simply can’t build an accurate treatment plan. The good news: modern x-rays use significantly less radiation (>90% less radiation) than in years past — less than standing in the sun for 5 minutes — and all patients wear a lead apron for protection.

No. We are 100% digital — no moulds, no impressions. We use digital scans only, which are faster, more comfortable, and more accurate.

Yes absolutely you can have a consultation when you are pregnant. We will simply avoid taking the x-rays as a precaution and for the safety of yourself and your unborn child. Everything else in the consultation proceeds as normal. 

We start by submitting a pre-determination form to each of your insurance companies. Even if one plan does not have orthodontic coverage, the other insurer will still require an explanation of benefits before approving payment. Once approved, we submit the initial claim the day you receive your braces or Invisalign, then submit monthly orthodontic claims on your behalf. Unless the plan holder is the patient, primary and secondary insurance order is determined by whose birthday falls first in the calendar year.

 In most cases, insurance does not bulk reimburse — claims must be submitted monthly. This means that if your insurance coverage changes at any point during treatment, your payments may be affected. Please let us know as soon as possible if anything changes with your plan.

Currently, there is no coverage for orthodontics under either plan.

We offer interest-free monthly payments, with additional discounts for paying in full or submitting to insurance yourself. Payment processing dates are the 1st and 15th of each month to fit your schedule. We accept VISA, Mastercard, AMEX, and pre-authorized debit. 

We are located inside The Hub Shopping Center in Truro, NS. Enter through the main entrance, walk toward the Food Court, and you’ll find us to the left of the Food Court, across from the Pharmacy. Parking is available at both the front  and back of the mall.  Alternatively you can call us at 902-920-4428 if you get lost in the mall. 

Yes we are. We have wheel chair accessible washroom too.

We take our time with every patient and work at their individual pace. Extra appointment time can be added upon request. If you have any specific questions or concerns before your visit, please reach out — we are always happy to listen and make accommodations.

Absolutely. If we’re with a patient and busy doing smile makeovers and unable to answer, please leave a voicemail and we will return your call as soon as possible. 

Always. Dr. Neel Reddy personally attends every patient appointment from start to finish. No rotating associates, no starting over with someone new. You build a relationship — and so does he. 

Treatment duration depends on your individual needs. Most complete treatments take between 18 and 24 months. Invisalign often finishes faster than traditional braces. We use expert digital planning to keep treatment as efficient as possible — and we finish on time. 

Typically every 8 weeks depending on your treatment type. Invisalign patients generally require fewer in-office visits than those with traditional braces — a big plus for busy families. 

Some mild soreness after adjustments is normal and temporary — most patients manage it easily with Advil or Tylenol. Using the latest technology and gentle techniques, Dr. Neel Reddy minimizes discomfort at every stage. Most patients are pleasantly surprised by how comfortable the process is. 

Yes — avoid sticky, hard, or chewy foods with braces as they can damage brackets or become trapped. We’ll give you a full list at the start of treatment. Invisalign patients can eat whatever they like — simply remove aligners before eating and drinking anything other than water. 

We provide detailed oral hygiene instructions at the start of treatment. For braces, we recommend special tools like interdental brushes or floss threaders. For Invisalign, simply remove aligners, brush and floss normally, clean the aligners, and reinsert. Our team is always happy to answer hygiene questions at any appointment.   

Absolutely. We recommend wearing a mouthguard during contact sports. Most musicians adapt quickly — for specific instruments, some minor adjustment may be needed at first, but our team will help make the transition as comfortable as possible. 

We are not able to repair another orthodontist’s work, but we can clip the wire and relieve your pain. We’ve helped many out-of-province patients in exactly this situation — just give us a call and we’ll fit you in as quickly as possible.

Yes. Transferring a case is different from an emergency visit as Dr. Neel will be taking over your full treatment. The first step is to call us and set up a consultation. We will then email you a release of records form to send to your current orthodontist, allowing them to legally release all relevant documentation. Once we have your records, we’ll proceed with a full consultation and build your treatment plan from there. Your treatment plan may be slightly different than what was recommended by your previous orthodontist and treatment fees may vary.